Facebook made a fuckin’ huge mistake to permanently disable my account due to a simple misunderstanding and miscommunication on their part! Facebook has no human staff online, but Mark Zuckerberg relies heavily on robotic artificial intelligence, known as The FB Algorithm Machine. No wonder Mark Zuckerberg is too damn lazy to understand me, or rather, too busy to worry about what’s going on with my own FB account! I don’t think he’s concerned! It is NOT my fault that Mark’s people did not properly investigate or interview me at all! They didn’t do their homework properly! They cut off my freedom of speech! I got no fucking open communication with them online. I thought this was what customer service was supposed to look like, right? Right? Facebook has no fucking customer service in its number of multiple departments! There are no people on the phone! I couldn’t call ’em if I wanted to! I can’t go through with this! I’m not to blame! I blame Mark Zuckerberg! How come he hasn’t even thought about customer service? So, the FB users (PEOPLE LIKE ME AS THE WHOLE SOCIETY) that could make a phone call and talk to the FB operators (humans, only!) about any problems they have on the website. Look at Amazon, Inc! Amazon does a lot of customer services, but not Facebook, no way! Think about the Pizza Hut Company and Little Caesar! I mean, if you’ve ordered a large-sized pizza on the way to your front porch and you probably got a half-assed pizza! What would you do if you didn’t have your pizza made properly? You complained, right? Oh, yeah! Right! You called the pizza guy on your goddamn phone, and you demanded your money back, right? Right? But when the manager at Pizza Hut started apologizing for the quality of your pizza order and offered you a free pizza with no questions asked. Would you like some free pizza? Would you? This is exactly what I’ve been wondering about the same damnedest thing with Facebook! You know, if someone working at that crappy company, Facebook, made some crazy mistakes with my account, then you expected them to correct the mistakes on their part, right? You know, customers are always right no matter what, right? You’re familiar with that, aren’t you? Would Facebook people have listened to me if they were the same as Pizza restaurants? No?
I have every damn right to openly practice my free speech as a U.S. Citizen! No one on Facebook should be censored as long as they’re Americans! The FB Algorithm Machine keeps track of everything I say or do! It wouldn’t stop aggressively filtering my biased posts to falsely identify “red flags” on my FB wall or in several FB groups! I have REPEATEDLY been tone-policing, blocking, muting, and suspending, and jailing since 2017! For many days, weeks, or months up until now, 2020! Since when did Facebook become Adolf Hitler? SINCE WHEN?!
I’M SO FUCKIN’ DONE! FUCK YOU, MARK ZUCKERBERG!
For once and the last time I’m telling you! I can’t believe I have to tell you again, and again:
“I know exactly what I’m doing on my own Facebook wall! I ain’t no supporter of KKK/Nazi shit! Why would you think like that? Why do you assume that I’m one of the white supremacists? I’m fuckin’ DEAF! I’m also black, queer, and non-binary!”Quotes me! You Dumbass!
Canceling my FB account makes ZERO sense! I don’t understand why the shitty machine or the human slaves of FB Creator falsely assumed that I endorse racist and Anti-Semitic trolls! They DID NOT read my posts regularly or carefully, or rather they didn’t read me correctly. They didn’t even ask me what my posts were about! They already “disabled” me without questions asked! I don’t think they ask their customers every day when deciding to cut off their accounts forever. I know I’m not the only one making complaints against Facebook. Mark’s staff jumped to a false conclusion. They prevented me from logging in online as I have NOT accessed Facebook since April 16, 2020. I had to go to the HELP CENTER and submit my complaint with proof of state ID and facial recognition. I explained everything as much as I could. The site reloaded once again, then it only replied, “Thank you for your submission. We’ll be back to you shortly.”
My Outlook Email
They kept saying, “We’ll come back to you when we have an update on your report.” But NOBODY tells me when they’re coming back in my email notifications! I got no response from Facebook for weeks, nothing! I have no way to know when they will respond. They never told me how long I would be suspended or permanently banned. I mean, if I’m banned forever, I want to make copies of my old photographs and video albums from my personal account right now! The total number of images, videos, and digital memories is completely ERASED after disabling my account! As if it was for nothing! I’ve shared everything with friends and family through Facebook. All gone! Facebook deleted everything I owned.
Nobody made copies for me in case I’m not welcome anymore! So, why can’t they email me with an attached file? Why can’t they make appointments and have an honest talk with me? Mark Zuckerberg HAS NOT created the “data copy” until COVID-19 in 2020. I mean, Mark could’ve made the digital copy in 2004 that he created the website known as The Facebook.
That’s funny and ironic. Mark eventually added “Download Your Information” and “Transfer Your Data Copy” under the list of Privacy Settings in April 2020. He only added it after I complained about removing my account without talking to me first! Why did Mark wait until my account got canceled? This is fuckin’ bullshit! Mark should have put that in 18 years ago! Why now in 2020 & 2021?!
You wonder what happened on April 16, 2020?
I added two pictures of Nazi swastika motifs and white supremacists to my April timeline. I copied and pasted these images into my post from the FB page’ PushBlack,’ a non-profit media company, The Verified Page. I gave the black man his credit, Darrell. I never stole his credit.
Clicking the LIKED blue button (thumb-up) on the PushBlack in 2019, I followed this page every day to wake up in the morning. Darrell always sent me a daily update with “the events of today” and “the history of racism and slavery” in Messenger. He kept me informed all the time. So I decided to copy-paste from Messenger to my April timeline as he made clear in his own words: “White supremacists use the coronavirus as a weapon attack.” He said they would spit saliva in spray bottles or spitting on People of Color, Jewish folks, and of course, black Americans. Those are his words, not mine. I never posted it as a prank, but somehow, someone thought it was a cruel prank and reported me.
I thought this was the perfect time for sharing with Jewish friends, Palestinians, Hispanics, and BIPOC. I thought it was a safe place to share it on my timeline, as it turned out the total opposite of what I expected. I still haven’t had a clue who’s reporting me, but I still had my right to freedom of speech! I shouldn’t be subjected to aggressive censorship if I want to save a person’s life. These informational messages on Facebook should be used as a tool of awareness and self-defense so that minorities can be prepared when white supremacists attack. The non-profit PushBlack site is similar to the Black Lives Matter movement, so yes, I consider myself a BLM activist. I share these graphic offensive images as an educational tool daily, sharing news, especially during racial crises and pandemics. In April 2020, we were facing the first wave of coronavirus, which was a crazy time that the supremacist racists and Anti-Semites seeking to attack and target the minority groups in the hospitals. What if the essential workers at the hospitals were POC and BIPOC? These victims on Facebook should have been allowed access to security, awareness, self-defense, and protection from hate crimes.
If I’m forbidden to show pictures online, then what is the total point? Facebook can’t keep us safe if we don’t know what’s going on! We might be the next ones to die! What if the victims want to share on Facebook but instead were punished for telling the truth?Shawn M. Owens, Former FB User
Now you know why I show these graphic images. However, my intentions might be making people feel uncomfortable and emotionally triggered. Anybody should be upset because we need to know how to be prepared for this mess! I know I ain’t the only one here on Facebook who shares the truth every day. We have to be ready when they are ready on physical cues! Mark Zuckerberg or his staff team shouldn’t punish anybody for sharing sensitive information or censoring what they want the public to know. Where does our freedom of speech go?! How can we benefit from our survival needs if we know we did what it took to save a life?!
Facebook owed me the appropriate accessibility and transparent communication with me on video chat, a vocal phone, and including an American Sign Language Interpreter. We can communicate clearly rather than email accounts, such as AOL, GMAIL, OUTLOOK, or YAHOOMAIL. You name it! Mark seriously needs to create a new Customer Service department to allow FB users to contact representatives, operators as a “live person” on the phone! It’s the time! However, if I heard the news from someone that Mark is already working on it, then I’d say, “it’s too late for me to go back to Facebook! You wait too damn long, motherfucker!”
Thank you for reading my complaint, as well as my frustrating rants!
So, if by miracle, Facebook willingly apologized to me and decided to send me the digital copies of memorial photos and videos in the email or mail delivery of DVDs/CDs and USB drives. That would be a piece of excellent news! Supposedly, they sent personal things back to me. In that case, I could back them up to my computer files, saving them on a Flash Drive and uploading them into my Tumblr account instead of Facebook. Facebook should not delete all that I have uploaded. It just doesn’t feel fair, given my hard-working decorations of photos and videos. Mark Zuckerberg can’t expect the world’s population to join Facebook overnight and then take personal things from them; that is not right! Mark needs to remember that everyone already invested their time to share pictures and videos with friends and families. I don’t think Facebook really cares if I’m banned without getting my videos and photos back in the data copy. I also want to speak out against Facebook for its lack of emotional support, including reputational injury compensation if available.